Customer-experience

Personalization in a B2B World Nov 8, 2019 — by Brad Heidemann in Customer Service “Hire character. Train skill. ” – Peter Schutz Personalization in a B2B Wo...

Wave of Technology Advancement Oct 2, 2019 — by Brad Heidemann in Digital Transformation “Time is non-refundable, use it with intention.” -Unknown Big waves ...

Wave of Technology Advancement Oct 2, 2019 — by Brad Heidemann in Innovation Big waves only come around once in a while… I’ve been doing some reflecting and ...

Why before What Apr 26, 2019 — by Brad Heidemann in Personal Growth “Happiness lies in the joy of achievement and the thrill of creative effort.” – Franklin ...

Why before What Apr 26, 2019 — by Brad Heidemann in Professional Growth “Happiness lies in the joy of achievement and the thrill of creative effort.” -Frankl...