Consistency Breeds Trust Mar 5, 2025 — by Brad Heidemann in 2023 , Customer Experience “Success is neither magical nor mysterious. Success is the natural con...
Managing Conflict In Consulting Mar 5, 2025 — by Brad Heidemann in 2023 , Business Management “Customer service shouldn’t just be a department, it should be ...
Customer Journey Mapping Comes Into Greater Focus Thanks to Tom Hoffman for this thoughtful discussion; see Tahzoo CEO Brad Heidemann’s thoughts below, and r...
Let''s Go Be Great! – Brad Heidemann, CEO, Tahzoo Ask Brad Brad Heidemann, CEO of StoryShift Imagine an AI assistant uniquely attuned to your voice, ideas,...
Learning Models for B2B Digital Personalization EXECUTIVE SUMMARY In a real-world setting, a salesperson would size-up a new prospect walking in the door and...