Customer-experience

The Passion and Inspiration of a Product Oct 16, 2020 — by Brad Heidemann in Personal Reflections Hi Everyone, I wanted to share an excerpt from a letter I w...

One Activity A Day Sep 4, 2020 — by Brad Heidemann in Culture , Leadership Hi Everyone, Good consulting starts with curiosity and conversations and so does g...

Placing Yourself In Your Customer’s Shoes, Again Aug 14, 2020 — by Brad Heidemann in Business , Culture Hi Everyone, I’ve been thinking about how COVID is fo...

Placing Yourself In Your Customer’s Shoes, Again Aug 14, 2020 — by Brad Heidemann in Uncategorized Hi Everyone, I’ve been thinking about how COVID is forcing...

The Next Big Idea Feb 7, 2020 — by Brad Heidemann in Innovation “ Growth is painful. Change is painful. But nothing is a painful as staying stuck somewhere y...