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Customer Centricity Oct 10, 2016 — by Brad Heidemann in Industry Insights , Inspiring Ideas For all the advancements in technology and communication, it’s st...

Decision-Making Theory Oct 7, 2016 — by Brad Heidemann in Business As you know I’ve been writing from time to time on how to improve our decision-making proc...

Client Partner and Delivery Lead Sep 30, 2016 — by Brad Heidemann in Business I am asked from time to time to better define the role of Client Partner and th...

We’re in the Relationship Business Sep 23, 2016 — by Brad Heidemann in Business , Culture When I think about the skills required to execute our mission, not ...

Digital Innovation Sep 16, 2016 — by Brad Heidemann in Innovation I spoke this week at the Digital Innovation Summit in Utrecht. It was a wonderful event wit...